Getting Help

You can stay up to date with the Pacemaker project by subscribing to our news and/or site updates feeds.

A good first step is always to check out the FAQ and documentation. Otherwise, many members of the community hang out on irc and are happy to answer questions. We are spread out over many timezones though (and have day jobs), so you may need to be patient when waiting for a reply.

Extended or complex issues might be better sent to the relevant mailing list(s) (you'll need to subscribe in order to send messages). Don't worry if you pick the wrong one, many of us are on multiple lists and someone will suggest a more appropriate forum if necessary.

People new to the project, or Open Source generally, are encouraged to read Getting Answers by Mike Ash from Rogue Amoeba. It provides some very good tips on effective communication with groups such as this one. Following the advice it contains will greatly increase the chance of a quick and helpful reply.

Bugs and other problems can also be reported via Bugzilla.

Or if you already know the solution, submit a patch against our GitHub repository.

The development of most of the ClusterLabs-related projects take place as part of the ClusterLabs organization at Github, and the source code and issue trackers for these projects can be found there.

Providing Help

If you find this project useful, you may want to consider supporting its future development. There are a number of ways to support the project (in no particular order):

  • Spread the word
  • Help others on the mailing list
  • Check out our TODO list and/or contribute patches
  • Contribute documentation and examples or update the wiki
  • Use it on Red Hat Enterprise Linux or SUSE Linux Enterprise Server. Red Hat and SuSE fund the majority of our work, using it on their products helps ensure they continue to see it as a priority.
  • If you're looking for external hosting, consider using Linode. Signing up for a new Linode with the referral code 75cc67af7ebaa39a56b66771a5b98501c643d312 provides credits towards the hosting of this site, the code repositories and mailing lists.

Thank you for using Pacemaker

Professional Support

  • SUSE supports Pacemaker as part of their High Availability Extension - includes DRBD
  • Red Hat funds much of Pacemaker's development and ships it as part of their High Availability Add-on
  • Michael Schwartzkopff (author of the book "Clusterbau: Hochverfuegbarkeit mit Pacemaker, OpenAIS, Heartbeat und LVS]") offers consulting and support service around Linux clusters (HA, LVS, DRBD, ...)
  • Heinlein Support offers training on Linux Clusters. Topics covered: heartbeat, openais, pacemaker, DRBD, cluster filesystems, shared data and the setup and integration of Linux Virtual Server (LVS) into a high the cluster
  • hastexo offers world-wide training and both on-site and remote consultancy specifically for Linux High Availability, including Pacemaker
  • LINBIT provides global support for DRBD, Linux-HA, Pacemaker and other HA-software suites. Philipp Reisner and Lars Ellenberg, the authors of DRBD, oversee LINBIT's Professional Services. In addition, they offer training services, certification, consultancy, and turnkey solutions around DRBD and Pacemaker
  • B1 Systems provides support (troubleshooting, maintenance, debugging, ...), consulting and training for Linux clusters, load balancing, storage clusters, virtual system cluster and high availability. This includes Pacemaker, Heartbeat and LVS as well as various cluster filesystems (OCFS2, GPFS, GFS, ...)
  • Gurulabs offers training in the US on Linux Clusters. Topics covered: heartbeat, openais, pacemaker, DRBD, cluster filesystems, shared data and the setup and integration of Linux Virtual Server (LVS) into the cluster

Does your company provide Pacemaker training or support? Let us know!